FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Can I have a sample order?

Yes, we can off your sample to test and check quality.

What is the lead time?

Sample needs 3-7 days prepared; goods production time needs 25-35 days normally.

Do you have any MOQ limit?

Our MOQ is 1000 pcs, but we accept smaller quantity if clients want to test their market.

Do you have design services?

Yes, we have 10 staff in R & D. SO we can make the new design according to your need.

How do you ship the goods and how long does it take arrive?

We usually ship by LCL or FCL by sea, air shipment and express delivery.
The delivery time is according to the way of shipping - Usually 30days by sea delivery, 5-7days by air or express delivery.

Can we have logo on the case?

Yes ,Please send us your logo artwork so we can suggest the best way.

How to place an order?

1.Place order with saler.
2.Make payment for deposit.
3.Sample making for confirmation before mass production.
4.After'sample confirmed,mass production start;
5.Goods are finished,inform buyer to make payment for balance.
6.Delivery.

How to ship the order?

1. Support shipping by sea or air,competitive shipping costs can be quoted by sales team: customersupport@minnee. cn
2. Can directly ship to FBA if any needs.

How can l get more information?

Please send email to customersupport@minnee. cn or ask our online representatives, and tell your needs, details quotation and more trendy potential options will be sent for your select!.

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